RETURN & REFUND POLICY

Return & Refund Policy | WizBlossom

Last updated: June 2026

At WizBlossom, your satisfaction matters deeply to us. Please read this policy in full before making a purchase, as it outlines the terms and conditions governing returns and refunds.

Our Return Window

We accept return requests submitted within 30 days of the date your order was delivered.

To be eligible for a return, items must be:

In their original, unused condition
In their original packaging, undamaged and unaltered
Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

The following items are not eligible for return:

Items that have been used, written in, or damaged after delivery
Digital products or downloadable content
Items marked as Final Sale at the time of purchase
Items returned after the 30-day return window

How to Initiate a Return

Email us at support@wizblossom.store with your order number and reason for return
Our team will review your request and respond within 3–5 business days
If your return is approved, we will provide you with return instructions
Please do not ship items back without receiving written approval from our team first

Unauthorized returns will not be accepted and may not be eligible for a refund.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to:

A defective or damaged item
An incorrect item sent by WizBlossom

In such cases, we will provide a prepaid return label or arrange an alternative resolution.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome within 5–7 business days.

If your return is approved:

Refunds will be issued to your original payment method
Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer

If your return is not approved, we will notify you with a clear explanation.

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with:

Your order number
A clear photograph of the item and packaging

We will work swiftly to resolve the issue through a replacement, store credit, or refund, at our discretion.

Important Disclaimer

WizBlossom reserves the right to refuse returns that do not comply with this policy. We are not responsible for items lost or damaged during return transit. We strongly recommend using a tracked shipping service for all returns.

This policy does not affect your statutory rights under applicable consumer protection laws in your country.